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Frequently Asked Questions
1 - 4 of 4
Q1: we purchased this product 9 mos ago and we have two tears in it. what should we use to repair tears.
A:
There should have been a repair kit included. If not, please contact the help line that was included in your manual.
Q2: Does this have a lot of bounce to it? Child would love a trampoline but we don't have the space?
A: The bounce houses do have a lot of bounce but not as high as a trampoline. If you are looking to purchase a small space trampoline we do have one that is 8 ft. in diameter that also has an enclosure. The item number is SKW005.
Q3: I would like to know how many kids can the blast zone castle bounce house hold.
A: It is suggested that no more than 3 or 4 children play in the bounce house at a time. There is a weight limit of 300 lbs so you need to make sure that the total weight of the children playing does not go over that amount.
Q4: How do I know when I should expect this if I order it today?
A: It will ship the next business day after the order is placed. To check your arrival date please go to the product and on the right hand side under Ships Next Business Day there is a link "Estimate Delivery Date". It will ask you to enter your zip code and will provide your estimated arrival date.
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